Services - Support Contract

Clarity Professional Product Support

Clarity Professional / Lite Support Contracts are designed to keep users software functional and optimised within their business.

Support Services Include

Unlimited telephone support is offered within the periods of our office hours.

Support requests will be handled by telephoning +44(0)121 248 2448 or email

We operate a call logging process and response is usually immediate (depending on available resource) where we will endeavour to solve problems on first call. If the nature of a problem needs detailed investigation we operate a structured escalation process to resolve any issues.

Detailed Inclusions, Exclusions and Chargeable Services