Testimonials - What our customers are saying
We are proud to list some of the comments we've received from our customers regarding Clarity™ Professional. If you have a comment you would like to share about our website, please email us at sales@touchsystems.co.uk
Clarity™ Professional is available as a single user or networked system.
"We are delighted with Clarity Professional's functionality. We chose to combine the optional production and purchase orders modules with the basic core package. This gave us a tailored solution which suited our needs perfectly. We have found that Clarity Professional works well for us. Not only is the software excellent but the support we've had from Touch Systems has been consistently outstanding. Any problems we have encountered with Clarity Professional have been solved quickly and efficiently. We know we can rely on Touch Systems and on Clarity Professional."
Graham Mackenzie
SignTec
Clarity Professional quite simply does everything we require at Windsor Signs. Our entire business is now automated and efficient thanks to Clarity Professional. The software feels as if it was designed especially for our firm. It has saved us time by handling our quotations and estimates which means we can actually generate more business. We did once encounter one relatively major problem, but Touch Systems handled it spectacularly. Some support systems are limited in the actual support you receive. We are glad to say that the support we've had from Touch Systems has been comprehensive, of the highest quality and extremely satisfactory."
Rob Windsor
Windsor Signs
"We are most pleased with the usability of Clarity Professional - you don't need a degree in IT and computing to understand how to use it! The format and layout is familiar to anyone who has already used Windows. The ease of use of the software has allowed the people in our company to adopt the software quickly, meaning the installation, configuration and training period rolled out smoothly and with minimum disruption to our business. We have seen the benefits of Clarity Professional at every stage of the sales and administration process."
Phil Etchells
Etchells Signs (Leic) Ltd
"We have been very impressed with Clarity Professional and Touch Systems, right from our initial contact with Touch Systems, through to the smooth installation of the software, the training of our employees and technical support. We have found the interaction between Clarity and Sage highly effective. Clarity has totally changed the way we view and run our business and every day we learn more about its capabilities and functions. We feel that the software has been very well adapted to our industry."
Nigel Dawson
Valley Engraving
"Software is worthless without good support and we're pleased to say that the support we have received from Touch Systems is second to none. You always speak to a person; there are no automated telephone messages when you call the support hotline and the technical engineers and support are not only knowledgeable but affable too. We have a great relationship with Touch Systems as a company, which only goes to enhance the wonderful product they have developed."
Andy Borrow
Impact Signs and Engraving
"Using other software packages in the past, it's sometimes taken two or three days for support staff to address our software problems. No business can afford to wait that long these days. One of the best things about Clarity Professional is the service side of the software- the support side. There is always someone on hand to sort out any technical problems or explain how to perform a certain task using the program. In fact, we are so happy with Clarity Professional that we've just ordered a large user system for our parent company."
Paul Dyke
Jazz Graphics"Before we used Clarity Professional, we produced all of our estimates, quotes and invoices by hand. As the business grew, this method became more and more impracticable. Choosing to computerize our processes was quite a big step, but Touch Systems made it easy for us. We chose to use Clarity Professional because essentially, it made our lives easier by saving us time and effort. Now we can produce and print quotes in just a few clicks of the mouse, whereas before we had to write everything out. Now that we've experienced the benefits Clarity, there's no way we could go back to our original system of working."
Matthew Smith
Ellard Signs & Graphics
"Overall, we've been pleased with what Clarity Professional has given us. Although it takes a little time to get used to using the software, once you have familiarized yourself with it, the true extent of the different functions' capabilities are revealed. The software, along with the quality support provided by Touch Systems, has proved itself to be a worthwhile investment."
Keith Hughes
Vinyline Ltd
"The technical service we've received has been faultless. For us, the support that comes with using Clarity Professional is its greatest strength. The product itself is well-designed and developed to suit organizations in the sign trade like ourselves. It is easy to use and navigate, making it accessible even to those of us lacking in-depth IT knowledge. Without Clarity Professional, we couldn't function as effectively or efficiently as we currently do."
Dave Lott
Reaction Graphix
"Clarity Professional was introduced in November 2003 as part of the expansion programme for Harrisons of York as it was recognised that the existing software could not adequately support the sales administration and operations processes in the company. After extensive research Touch Systems were identified as the supplier most able to meet the exacting standards required by the staff and management at Harrisons. Since the introduction of Clarity the two businesses have worked closely to develop and tailor the software to enhance its value to the company. The system has generated significant benefits in terms of standardised client documentation, electronic transfer of sales paperwork to internal and external customers, integration with purchase and accounting software, and improvements in the quality of estimates produced. Tony Robinson, the managing director of Harrisons stated "...that introducing Clarity has yielded significant benefits to us and will provide the ideal ICT base to support our continued growth over the next five years."
Tony Robinson
Harrison Signs
"Clarity has streamlined our administrative process. We are now able to produce invoices far more quickly than was previously the case which means we have more time to chase more business. It is very easy to use and we are delighted with the support we got from Touch Systems."
Tina Curtis
Sign Studio UK
"We are very impressed with Clarity Professional. Touch Systems have produced a product here, which is very intuitive and helps signmakers to administer their sales and production areas with ease. The job tracking is a real benefit and the fact that we can produce a very professional looking estimate by pressing a few buttons means that we can concentrate more time on what we are paid for. Above all, the product is being continually enhanced which demonstrates the commitment Touch Systems have to our market."
Gary Hassell
Action Graphics
"We have been running Clarity for a few months now, and it is having a very positive impact on our business. We are able to produce estimates and quotations and get them out to our clients straight away. The added visibility of quotations means that we can follow up business that we would otherwise potentially have lost. The pricing structures are flexible enough to ensure that invoices are accurate and that our margins are maximised. We are about to start integrating our Clarity orders into Sage Accounts which will eliminate any possible errors and save us loads of time."
Shaun Berry
Vital Signs
